The personal information collected by the g2 Finance, and the way in which we use and disclose that personal information, will depend on the nature of your interaction with us.  This Privacy Policy summarises how the g2 Finance collects, uses, discloses and protects personal information.

What kind of personal information do we collect?

g2 Finance collects a range of personal information regarding individuals, particularly individuals who apply for credit.  In the course of our normal business activities, we collect various information regarding our customers, prospective customers, contractors, suppliers, brokers, introducers, agents, and service providers.  This information may include contact details, personal details such as your age, marital status and number of dependants, employment history, financial history and status and supporting documentation (including credit history details), identification information, transaction history information, banking details and personal references. 

We may be required to retain records of this information by law even after a transaction has come to an end (subject to our obligations under the National Privacy Principles).

If we are unable to obtain this information, we may not be able to provide you with the products and services you are seeking.

Why do we collect personal information?

We collect the kind of personal information described above in order to undertake and complete various transactions with our customers, suppliers, and other parties with whom we do business, and to administer the products we provide.  If you have applied to us for credit, your personal information is collected for the purpose of assessing your financial and credit position, and managing your credit facilities. 

We may also use the personal information collected for the purpose of keeping you informed of the products and services which may be of interest to you, through direct marketing.  These direct marketing offers are designed to keep you up to date with our latest products and services.  If you do not wish to receive these updates, please let us know.

How do we collect personal information?

Wherever possible and practical to do so, we collect personal information directly from the person concerned.  This may involve, for example, collecting personal information when an individual deals with us in person or over the telephone, sends us a letter, e-mail or fax, or submits a completed application form. 

However, there are some circumstances where it is necessary for us to collect personal information from a third party.  This might occur, for example, where we request a credit report from a credit reporting agency or where we seek information from a government department or agency.  Such information will only be collected where we require the information for the purposes of your dealings with us, and where necessary, we will obtain your consent before doing so.

When and to whom do we disclose personal information?

Generally, your personal information will only be used and disclosed for purposes which relate to the products or services we provide to you, or such other purposes you would reasonably expect or which are authorised by law.

g2 Finance may also disclose personal information collected by one of them to another company within the corporate group from time to time.  Such disclosure may be to companies which are related entities to, or which have common shareholders with, g2 Finance or its holding company in New Zealand g2 Finance Holding Limited. 

In addition, personal information may be disclosed to third parties which we engage to provide and manage certain products and services.  These organisations may include data processing firms, mailing houses, credit reporting agencies, security registration bodies, collection agencies, and other finance companies.

In all circumstances where personal information is disclosed, we require those third parties to comply with our restrictions on the purposes for which such personal information may be used, and also seek to ensure that they adhere to the National Privacy Principles. 

How do we ensure your personal information is kept secure?

We take all reasonable precautions to safeguard the personal information we hold about you.  This includes implementing appropriate measures to protect your personal information from misuse and loss, and from unauthorised access, modification and disclosure.

Can you access the personal information we hold about you?

It is vital that the personal information we hold about you is accurate and up to date.  We will provide you with access to the information we hold about you on request, and ask that you draw any inaccuracies to our attention.

We may, if necessary, limit the information which can be accessed, depending on the circumstances, including where allowing access would impact on the privacy of others, or where the request for access is frivolous or vexatious.  We may also charge a fee to cover our reasonable costs associated with complying with your request.

Internet and website security

To protect your privacy we have put in place a firewall and the latest anti virus systems which  safegaurd all internal and external correspondence and information. In addition to this we have a comprehensive Electronic Messaging and Information Email/Internet/Faxmail/Voicemail Policy.

How can you contact us or make a complaint?

If you have any queries regarding the way in which your personal information is collected, used or disclosed by g2 Finance, or if you wish to complain about the way in which your personal information has been handled, please contact our Privacy Officer:

 Tim Curtin

             General Manager

g2 Finance Limited

167 Beaudesert Road

Moorooka QLD  4105